Customer Testimonials Schumacher Buick GMC
Sevice advisor very helpful and parts staff was a, well I needed parts pricing and schedule serrvice for new tires. Everrything was explained very well and I look forward to getting the work completed.
After visiting several dealers I found the car of my dreams here. I think it was nice from the sales person to drive with us to Abacoa where he thiugh the car i was looking for will be. And sure thing thats the one i bought
(Translated by Google) Good service and friendliness of employees (Original) Buen servicio y amabilidad de los empleados
Good as always friendly and prompt.
I worked with Rick and Deon, both were very accommodating and knowledgeable. They made this the best car buying experience I have had yet.
They communicated with me the entire time they had my vehicle which made the process less stressful
Initially, I was dissatisfied with the buying of my car. However, Schumacher immediately responded to my concerns. They apologized, made good with the car deal we negotiated, and placed me in the correct car. Kudos to management for their quick and forthright response to my concerns.They were gracious and I would absolutely do business with them again.
Car maintenance was done on time, car was cleaned and Nestor made sure all my rebates were applied before final payment.
My husband purchased a Silverado 1500 pick up last night. When we arrived we were met by our Gary whom was extremely friendly and introduced us to Try.. We were not really in the market for a newer truck looking for one with fewer miles. I have to tell you that Trey our Sales guy was awesome persistent and truly helpful and worked with us until we figured it all out. My husband went for it and Trey was exceptional with making it work for us and getting the better deal. From there on we moved on to our Financing Guru ...
My husband and I have had a good relationship with Schumacher Buick since our early 20’s and we are in our 60’s now, and it has always been pleasant. We have owned many Buick’s and have loved everyone of them. Sometimes the car styles have changed but Schumacher’s great service has not.
Great service at EVERY level at Schumacher! Made an appointment to come in with Doin and he had Rick onboard and waiting for me. Thanks Rick for your help and writing me a tight deal, love saving money!
Rick was very efficient and recommended great cars within our budget and with all other requirements we were looking for! Everyone was friendly and the process ran smoothly.
Best car buying experience ever! Rick was kind, thorough and explained everything from paperwork to how the car works, nice guy, very professional. Dealership was friendly and clean just a great experience
Very satisfied with my visits to your facility..
Nestor Lantigua is an asset to your company. I called and he was able to get me in for service same day and also get some warranty work ordered for me. My experience was great and will definitely be back for all my future services.
They did a great job
Everyone was an absolute pleasure to work with. I loved how everyone went out of their way to make sure I was happy. Can’t imagine ever getting another GMC anywhere but here.
Great experience, amazing customer service. Jonathan recommended 10/10
Quick service and courteous staff!
Craig, the finance manager rocks!! He will make sure you get a great deal with a smile on his face, a can- do attitude and amazing expertise! Craig is extremely knowledgeable, and wants buyers to be satisfied with their new purchase. My experience with Dana, the manager and Rick the salesman was also stellar! HIghly recommend the team at Schumacher Buick/GMC in West Palm Beach, FL. Thank you all, I am enjoying my new car!!
I made my appointment online. The service dept. was ready for me upon my arrival. My service Mgr. Bob is very friendly and eager to satisfy my auto needs.
Johnathan and Trey could not be more professional! Not only did they make the process easy and simple, they had me in and out in almost no time! This dynamic duo will have me recommending this dealer to everyone I know. Thanks for the car guys!
Great place, great service. They are God's blessing. Awesome people. Joe, Ariel, and all the staff and service.
Was there for diagnostic and estimate, had 10am appointment and was out by 1130. Was told text would be about hour so having text done and car washed in 1 1/2 hours was great.
This recent purchase was perfect. Marcia Mulford thank you🙏. See you again soon
My last 3 cars have been purchased there...very nice peaople and they will work with you..
Best service experience of my life, oil change, tire rotation and car wash in less than 45 minutes.
Buen servicio, buena atencion y rapida.
Bob was great and truck was detailed very well after oil change and recall done
Even when I’m not happy with the expense Bob Jenkins seems to find a way to make it all better. He offered me a solution but GMAC that turned out to be much better than I thought. And again this is why I will go nowhere else.
Rick was great not pushy and took hours with me to make sure I made the right choice. The sales manager Dion also was great and friendly. They were happy to answer any questions I had and put me into a new car. Finance went over the entire invoice and made sure I understood what I was signing. I highly recommend here if you're looking for a car. Thanks again
I called on a Wednesday for a Saturday appointment, I got there and the service tech was ready, they told me it would take about an hour, I needed an oil change, tire rotation and safety check for an upcoming trip. I’ve never had my car serviced here before, I’ve been to other places and have been taken advantage of, here they listened and did not “take me for a ride”. They did just what I asked, advised me of things that will need to be done within 7500 miles and I was out of there in an hour ...
They were really busy that morning but besides the wait they did an excellent job. The service manager had an excellent repore with the customers. I would definitely go back.
Everyone was extremely knowledgeable and courteous from the moment Nayim answered my phone call regarding information for a certain car all the way to the end of the purchase of the vehicle in pers!
Thanks Johnathan for the quality customer service. We love our GMC's
Great customer service!!
Prompt and courteous experience from the service technicians. Work was done as promised.
The Schumacher on Okeechobee Blvd is absolutely amazing. Angelo in the service department is what I consider a valuable employee. This was my 2nd trip to the shop and he remembered who I was, after only being there 1 other time. He takes pride in his work and it shows. He made sure all of the repairs were completed in a timely manner. After a horrible experience at the Schumacher on Northlake Blvd., Angelo will be my go to guy for all my future interactions with Schumacher.
Great job by everyone! Nestor handled my appointment with professionalism!
My Service Rep Angelo was absolutely the best. He followed up with me when the parts came in and made sure the car was completed before calling. He kept me informed.
Lleve mi carro buick lacrosse cxl y me lo arreglaron,y quedó super bien, buena atención...gracias 👍 (Translated by Google) I took my buick lacrosse cxl car and they fixed it for me, and it was super good, good attention ... thanks 👍
Nayim was very friendly and knew what would doing, helping me from the start to the end thanks GOD BLESS JOHN 3:16!!!!
Go service & their service department communicates with me.
Due to COVID we had to change our lease agreement and didnt really know our options and how to handle the situation we got ourselves in. Richard was able to provide us with genuine guidance and shared a lot of new information on our options.
Wonderful family atmosphere while working thank you for caring for my car
Always so good.
Mr. Daris M. was great to work with. We found him to be very knowledgeable regarding your products, professional, and friendly. We would recommend him and your dealership to others.
This dealership culture is very accommodating. Salesperson (Gowie) is a very knowledgeable, courteous, meticulous, and business oriented. Great asset to this establishment and I wouldn’t not hesitate to recommend Rich to friends and family. Good job Rich! I Really appreciated your time in explaining the company!s procedures and requirements in making this transaction experience a memorable one. Thank you!
Great customer service
Schumacher GMC was very clean, comfortable and everyone was very helpful and friendly. Richard Gowie Was a very knowledgeable, helpful and accommodating salesman. He went out of his way to get me the car and the deal that I needed. I was very impressed with how patient he was and also very respectful. This was the best car leasing experience that I’ve ever had.
Richard was very understanding in regards to what type of car my wife wanted. My wife had a first generation Chevy volt and she wanted a second generation volt. Richard was able to locate one for us. Richard a a down to earth person. He doesn't threat you like a sale but in fact threats you like a good friend. If I need or anyone I know needs a car I would definitely see Richard Gowie.
Richard has been extremely helpful throughout our car buying process. He treats his customers like family. His honesty and work ethic are appreciated and make him an awesome sales person to work with. We couldn’t find what we were looking for due to shortages because of COVID, but he worked diligently to get us exactly what we need. 10/10 would recommend him!!
*****See Bottom Edit***** Exceptional! A family member leased a 2021 YUKON Denali today. We looked at comparable vehicles and settled on this vehicle because of the quality and value but largely due to the unique and excellent customer service by Daris Marshall, our sales rep. He knew the vehicle inside out, answered every question thoroughly, and made the experience of car shopping seamless. I would highly recommend the Schumacher dealership and Daris! *****EDIT***** Last night Daris showed up with a loaner while the new Denali is in for window tinting. He casually said to sign papers on a previously leased Jeep ...
Richard has been great with every purchase we have made. He works hard and is very attentive to every need we have had. He makes the car buying process smooth and stress-free.
Very professional staff. Everyone I came in contact with was friendly, knowledgeable and efficient. All my questions and needs were addressed without hesitate. Would definitely recommend the Schumacher Family.
Richard was very informative about the cars they had and helped me choose the ideal car I wanted. I would definitely recommend this dealership to family and friends they had some great cars
Richard did a great job assisting with the purchase of our 2020 Buick Enclave. He went above and beyond to ensure we had a safe buying experience during this unique time of Covid.
I purchased a pre-owned Nissan Armada and I love the vehicle. Richard assisted me with my transaction and he was excellent. He was efficient, knowledgeable and friendly. If you are in the market for a new or pre-owned vehicle Richard Gowie is your guy and Schumacher Automotive is your dealership.
Very professional. Mister Gowie helped us to get our vehicle and all we can say is that He was very honest, helpful and resourceful. We will definetly recommend mister Gowie.
Service is good
So happy that Mr.Gowie was the salesman to help me through this process. He was extremely informative about the process and helped made the buying process as easy and comfortable for me as possible being that this is my first time buying a car. Will be definitely recommending to friends and family in the near future! I appreciate your service and business. THANK YOU.
Rich was great from the first moment he answer my call. I drove from Boston. He had the right truck in , clean and ready to go. He help me to deal with all the issues go through financial department and made sure I got my plates in time for my trip. He was friendly, patient and very personable.
I am very happy with my purchase. The GMC truck I bought is very comfortable and easy to drive even though I am 5'1 .
Richard gowi is one of the best cell representative I dealt with in a long time knew exactly what he was talking about very professional
The sales person is the beat
Richard was fantastic to work with and I sincerely appreciate the care and time he took to help us get our dream Acadia. Very pleasant experience working with him! I cannot express how enjoyable it was to work with Richard. He thoughtfully answered all of our questions and went out of his way to set up test drives for numerous trim levels of the vehicle we were interested in to highlight the differences in option packages. Best car shopping experience ever. Thanks Richard!!!
Richard is one the most trustworthy professionals that I have ever met! He is very knowledgeable and exceptionally competent! He has become one of my best resources - I tell everyone about him!
Mr. Richard knew his job and the vehicles. I gave him a brief description of the type truck I was looking for and what I needed it to do. He delivered me my dream truck. It supply all of my towing needs and my family sit comfortable. Thank you Mr Richard.
Daris Marshall is great to work with and I would recommend anyone interested in a new GMC vehicle to ask for him.
Bob in the service department has been so helpful, kind and attentive! Even though my oil change took 1 1/2 hrs yikes but he was so nice and friendly I appreciated his care. The last visit I had took an hour for an oil change as well but I left not disappointed at all due to Bobs customer service. Thank you Bob in service for your genuine support. You are well appreciated.
Nestor was helpful and courteous. My car was serviced and runs like new.
Great job to my service advisor Dan!
Richard was very helpful and quick to help us find what we were looking for in a vehicle. We weren’t happy with new so we decided to buy our lease Lots of paperwork. Richard completed he was friendly and Informative
Great Service tech. Everything was super fast and very professional.
Richard Gowie was very pleasant and helpful during the entire transaction. I went in looking for a new 2020 but ended up buying a certified pre own.
Richard was exceptional, he help to choose the right car for me and my family.
He was exceptional, was a great experience. He answered all my questions and he was very polite and helpful, thank you very much for your assistance!!!
The carpet on the front passenger side was extremely wet and had white residue on it. Once it was determined what the problem was, the repair was done in 1-1/2 days. However, when I picked up my car the carpet and floor mat still had residue stains, was damp and had not been cleaned. Dan immediately cleaned it up. A couple of days later it seemed the problem was still there, the carpet was wet again with white residue. I returned to have it checked out, which meant I was another 1-1/2 days without my car and was subsequently informed ...
Amazing customer service! Trey went above and beyond for us. We are very happy with our purchase and will be recommending our family and friends to make their next purchase at Schumacher. Thank you!
My salesman Richard was absolutely amazing and courteous. He listened and find the perfect SUV I asked for. Even after my purchase he was extremely helpful, finding the answers I needed. Great experience overall, from sales to finance, very responsive. Stellar experience. I will definitely buy from Richard again.
As always Bob Jenkins took the time to quote me prices on eventual services my car will need in the near future. He also expedited getting my car ready by taking it himself thru the car wash so I wouldn't have to wait
Very professional, honest and fair. We will be purchasing our 2nd vehicle in the near future, thank you Rick and Dion!
I received very professional service and we are delighted with our maintenance experience! Jimmy and Dolly Dutton from Wellington, FL.
I live in North Palm Beach and always take my car to the West Palm Beach Schumacher location, only because I like dealing with Bob Jenkins so much. He is such a knowledgeable professional and always a pleasure to work with and makes it worth the trip
Gary was awesome! very patient with my wife and myself. He took the time to truly understand our needs and guided us to selecting our brand new Yukon XL!
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